Terms of service

Terms of Use

Welcome to Handloom Origins. By accessing or using our website, you agree to be bound by the following terms and conditions (“Terms of Use”). If you do not agree with these terms, please do not use this website.

These Terms of Use govern your use of our website located at handloomorigins.com (referred to as “Website”, “we”, “us”, or “our”) and any services, features, or content made available by us.

 

 

1. General Use

  • You agree to use this website only for lawful purposes and in accordance with these Terms.

  • You shall not misuse the site by introducing viruses, attempting to gain unauthorized access, or disrupting the website’s functionality.

  • We reserve the right to restrict or terminate your access to our site at any time, without prior notice, if we believe you have violated these Terms.

 

 

2. Product Information

  • All products listed on this website are handcrafted and/or handwoven. As such, slight variations in colour, texture, weave, or finish are natural and not considered defects.

  • We make every effort to display product colours and details accurately, but variations may occur due to screen settings and lighting.

  • Product pricing and availability are subject to change without notice.

 

 

3. Orders & Payments

  • By placing an order, you agree to provide accurate, current, and complete information.

  • We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, errors in pricing or product information, or suspicion of fraudulent activity.

  • All payments are processed securely through trusted third-party gateways. We do not store your credit/debit card information.

 

 

4. Shipping & Delivery

  • Shipping timelines are mentioned on our [Shipping Policy] page. While we make every effort to deliver within the estimated time, delays may occur due to unforeseen circumstances.

  • Once the order is dispatched, the responsibility for the product passes to the shipping provider. Please refer to the [Shipping Policy] for more information.

 

 

5. Returns & Exchanges

  • Please refer to our [Returns & Exchanges Policy] page for detailed information.

  • Products once sold are not eligible for return unless they are damaged or defective upon delivery and reported within 48 hours.

  • Refunds, if applicable, will be processed as per the policy terms.

 

 

6. Intellectual Property

  • All content on this website—including images, product descriptions, brand logos, design elements, and copy—is the property of Handloom Origins and/or its content suppliers and is protected by Indian copyright laws.

  • You may not use, reproduce, distribute, or modify any part of this website without our express written permission.

 

 

7. Privacy Policy

  • Your personal data is collected, used, and protected in accordance with our [Privacy Policy]. By using the website, you consent to such collection and use.

 

 

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising out of the use of this website or products purchased from us.

  • Our maximum liability under all circumstances shall be limited to the amount paid by you for the product or service.

 

 

9. Governing Law

  • These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

 

 

10. Modifications

  • We reserve the right to update, change, or replace any part of these Terms of Use at our discretion. Continued use of the website after any such changes constitutes acceptance of those changes.

 

 

Contact Us

For any questions about these Terms, please email us at support@handloomorigins.com